Privacy policy
Reliva Technology Sdn. Bhd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [https://r-pay.my/] (the “Website”). Please read this Privacy Policy carefully. By using our Website, you agree to the terms of this Privacy Policy.
What Personal Data We Collect
We may collect the following types of personal data:
Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Bank details, transaction data, or other financial information required to process payments.
Technical Data: IP address, browser type, operating system, and browsing behavior on our Website.
Account Information: Login credentials and preferences if you create an account on our platform.
Other Data: Any additional information you choose to provide, such as inquiries or support requests.
How We Collect Your Personal Data
We collect personal data through:
Direct Interactions: When you fill out forms, make inquiries, or use our services.
Automated Technologies: Cookies, server logs, and analytics tools to track usage patterns.
Third Parties: Partners or service providers who facilitate payment processing or analytics.
Purpose of Processing Your Personal Data
We process your personal data for the following purposes:
To provide, operate, and improve our services.
To process payments and facilitate transactions.
To communicate with you regarding updates, promotions, or support requests.
To comply with legal obligations or enforce our terms of use.
To analyze usage trends and enhance user experience.
Sharing Your Personal Data
We may share your personal data with:
Service Providers: Third-party vendors for payment processing, website hosting, and analytics.
Regulatory Authorities: When required by law or to comply with legal obligations.
Business Partners: To facilitate collaborative services or promotions, with your consent where necessary.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
You have the following rights concerning your personal data:
Access: Request access to your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your data under certain circumstances.
Objection: Object to the processing of your data for specific purposes.
Data Portability: Request transfer of your data to another service provider.
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience. You can manage your cookie preferences through your browser settings.
Security of Your Personal Data
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically for updates.